Conceptual Analytics Training for e-Discovery
By pairing professional-grade production with hands-on practice, Lighthouse transformed advanced conceptual analytics into a trusted, approachable solution for legal professionals.
Lighthouse Spectra Administrator
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Platforms used
Awards
W3 Silver Award for Certification & Training Application (2022)
Expertise
The Challenge
Increasing Utilization & Adoption
Lighthouse Global (formerly H5) developed Matter Analytics, a sophisticated conceptual analytics product for eDiscovery.
While the technology was powerful, adoption posed a challenge: legal professionals needed confidence and hands-on practice with complex workflows before they could fully trust and rely on the solution. Traditional documentation and demos weren’t enough to build that confidence, and without a structured training path, customers risked underutilizing the product.
The client's goals were to -
While the technology was powerful, adoption posed a challenge: legal professionals needed confidence and hands-on practice with complex workflows before they could fully trust and rely on the solution. Traditional documentation and demos weren’t enough to build that confidence, and without a structured training path, customers risked underutilizing the product.
The client's goals were to -
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Solution Development
Role-Based Instruction & Labs
Working with product experts, SMEs, and cross-functional leaders, we built the program from the ground up. Through client collaboration, we developed a full certification experience designed to build trust and confidence in Matter Analytics while showcasing Lighthouse’s leadership in eDiscovery.
Instructional Design
Mapped real-world competencies to key product features, ensuring the curriculum aligned directly to customer success outcomes.
Media Production
35 video lessons produced blending live-action studio content with software walkthroughs.
Labs & Product Simulation
~12 interactive web activities simulating workflows and guided practice.
LMS Implementation
Branded course player, custom landing pages, title animations, and in-content design elements to elevate the experience.
I’ve never had training quite like this.
Loved the practice opportunities!
Certification Beta Customer
Lighthouse Global
Results
Scaled Into a Trusted Standard
By pairing professional-grade production with hands-on practice, Lighthouse transformed advanced conceptual analytics into a trusted, approachable solution for legal professionals.
100s of Initial Customers Supported
Hundreds of professionals certified through self-serve, online training. Supported the organization through merger & acquisition between H5 and Lighthouse Global.
90-Day Project Timeline Achieved
A focused series of sprints enabled the launch of the initial certification product to beta testers. Feedback cycles enabled a scaled release to enterprise customers.
Minimal Customer Support
The program required almost no intervention from customer support teams or ThinkThru once go-live occured.
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