Educational Content That Works Across the Customer Journey
We design creative, expert-driven media that meets your customers where they are and moves them forward with clarity and confidence.
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TBD on Big Problem Statement that will Go Here
More than three-quarters of leaders say creative demand is higher than their capacity to deliver.
of Education Leaders reported low satisfaction with training experiences/bad user experience.
of Education Leaders Reported a Lack of technical skills for building/providing training resources.
Creative content solutions that educate across the customer journey
Product Training
Product Training
Product Training
Create strategic product training that supports onboarding and provides support to first-win moments and beyond.
Guide users through onboarding with clarity
Highlight key features and early value
Support first-win moments to boost confidence
Reinforce learning with follow-up content
Subject Matter Expert Content
Expert Content
Subject Matter Expert Content
Deliver outcome-focused, expert-led instruction to clients, prospects, and partners.
Share insights from trusted industry experts
Focus on practical, outcome-driven learning
Break down complex topics clearly
Provide deep dives for advanced users
Social Content
Social Content
Social Content
Educate and build brand on the channels your users are already on. (not just your LMS)
Educate through short-form content on key platforms
Meet your audience where they already are
Extend training beyond traditional LMS
Build brand awareness through value-driven posts
Interactive Practice & Simulation
Interactive Simulations
Interactive Practice & Simulation
Create experiences to test, try, and get hands-on in lab environments.
Offer hands-on experience in safe environments
Let users test knowledge through simulations
Create realistic product scenarios
Encourage learning by doing
A guided process for consistently delivering incredible education content
Plan
Structure and sequence matter.
For each project, you’ll be able to work with an instructional designer to structure and sequence the topics for your course. We host sessions on Zoom, record them, and save your consults for future reference.
Write
Get it down on paper.
Our team excels at taking your source material and bringing it to life with words and narration. We’ll use a combination of your website, product documentation, and any provided media to develop training lessons that “sound like you.”
Design
Bring the plan to life with images, wireframes, and designs.
We’ll leverage your current branding to create assets and storyboards for your course media, interactive activities, and other resources.
Produce
Record the content and audio.
From speaker panels to software screens, we bring a skilled team and technology to produce your content. Our team regularly develops 100’s (even 1,000’s) of videos each year using on-camera talent, AI solutions, and cloud technologies for software capture and labs.
Deliver
Create an approachable learning experience.
As Thinkific partners, we specialize in developing user-friendly learning experiences in the Thinkific platform. For teams using other learning management tools, we provide an easy way to download all your course materials and structure in your platform of choice.
A subscription built to fuel your education engine
Starting at 7,500/month
From product training, to video production and motion graphics, and interactive SCORM content, a ThinkThru Studio subscription lets you choose how you want to use your budget every month based on your business needs.
Typical subscriptions with clients range from 7,500 - 22,000 per month.
Matt, consider this a testimonial to you and your business model. It's truly unlike any other I've seen, and your team's help has helped my team make real progress. I look forward to more engagements with ThinkThru in my next adventure!
Our first customer just sent this on the updated certification - "Amazing work putting this training together...I put myself in the shoes of someone who's never seen the platform and felt like you gave the appropriate context to bootstrap any audience. Content quality is excellent and user experience is awesome as well!"
A huge thanks to your team on producing these modules. The initial feedback we received is resoundingly positive and the final product communicates high-quality design and effectiveness. Well done!
A Partnership Designed for Your Success
Our collaborative process ensures your objectives are met every time.
Consultation
We take the time to thoroughly understand your goals, challenges, and vision to ensure we’re aligned with your business needs and objectives.
Customized plan
Based on our consultation, we craft a comprehensive strategy and assemble a dedicated creative team tailored to meet your specific project requirements and business goals.
Onboarding
We ensure a smooth and efficient integration of our team into your workflow, adapting to your existing processes and tools for seamless collaboration.
Execution
Our team works diligently to deliver top-tier creative solutions, ensuring every aspect meets the highest standards, while aligning with your project timeline.
Review & optimize
We continuously review our progress, gathering feedback to make necessary adjustments and improvements, ensuring that we consistently exceed expectations.
It's time to enjoy the process of building online courses
Let's work together to bring your training to life.
Great training takes thoughtful planning and an investment up front that will continue to return for the life of the program. Once you realize the power that a fully automated, self-service training platform provides your business it will become something you look forward to expanding and enhancing over time.
Our team seamlessly collaborates with internal marketing, sales, and product teams to deliver content that feels "in-house." In fact, clients will never know that you're partnering with our agency as everything feels like your brand.
Video production and quality media shouldn't prevent you from creating the course your envisioning. We have studio relationships designed to save our clients money and deliver a professional video experience. Our remote capture solutions enable us to work with clients anywhere in the world. And our AI-talent and voice over solutions will give teams that don't even want to be "on-camera" a modern high quality training product. It's time to enjoy the process of building online courses again.
Get Expert Insights to Boost Retention
Download our free guide and learn proven strategies for increasing customer retention, adoption, and engagement.
More ❤️ from past customers
Matt, consider this a testimonial to you and your business model. It's truly unlike any other I've seen, and your team's help has helped my team make real progress. I look forward to more engagements with ThinkThru in my next adventure!
Our first customer just sent this on the updated certification - "Amazing work putting this training together...I put myself in the shoes of someone who's never seen the platform and felt like you gave the appropriate context to bootstrap any audience. Content quality is excellent and user experience is awesome as well!"
A huge thanks to your team on producing these modules. The initial feedback we received is resoundingly positive and the final product communicates high-quality design and effectiveness. Well done!
I wanted to pass this along from our first certified partner in response to their feedback on the training - "Oh it's really well made. Super intuitive and so easy to follow. It's up there with the best trainings I've done."
Here's is the email I received my from VP. Please the team know they rock.... "THIS VIDEO IS AMAZING. I am in love with this video. It looks and feels polished and is easy to follow."
Thank you for all of your help during what was a crazy-busy time! It was a pleasure working with you and your team. The courses turned out great and our customers are loving them.
They are hands down, the BEST external project managers I've ever worked with.
The quality of the materials you’ve created impressed everyone on our end that reviewed them. I do not know of any comparable training resources to these… You hit many points that will resonate with our partners, and I cannot wait to start directing them to the final products!
ThinkThru is a very innovative group. If you provide them a general idea, their minds seem to speed into action. The return of ideas is spectacular and outcomes exceed expectations!
This video is absolutely incredible. I've shown it to everyone...thanks for going way above and beyond.
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I cannot begin to thank you enough for all your team did for the Voices of Freedom! Together we raised over $574k - making this the most successful fundraiser in the history of our organization!
You all have been amazing! I thought it would be too expensive or too much to do and you have simplified it ... I truly feel this could be the break thru year for FocusWorks with our partnership with ThinkThru.
Frequently asked questions
Everything you need to know about the product and billing.
We recommend bringing 3-5 people (max!) from your team, ideally those who deeply understand your product, customers, and go-to-market strategy. We also ask that anyone who attends commits to being present for all the workshops.
We price based on the size and maturity of your company (i.e. more products = more complex, larger team = more required team alignment, etc.)
By the end of our process you'll receive a total of six (6) consultative workshops on Zoom, in addition to a final PDF file containing the following -
1) a completed 1-page customer education strategy
2) an onboarding flow wireframe with suggested content and ready-to-use copy
3) a first-win content plan supporting the onboarding flow wireframe
4) program outlines for the identified product training / customer education beyond first-win milestones
End-to-end, the sprint takes three weeks to get you the final homepage wireframe with suggested structure, sections, and copy.
Here's a breakdown of the estimated time allotment required:
Before the Start:
Fill out intake questionnaire(s) (~30 minutes)
Week 1:
Tuesday - 75 minute live workshop with ThinkThru
Wednesday - 60 minute internal meeting with just your team. (You may not end up needing it, but just in case)
Thursday - 75 minute live workshop with ThinkThru
Week 2:
Tuesday - 75 minute live workshop with ThinkThru.
Wednesday - 60 minute internal meeting with just your team. (you may not need it)
Thursday - 75 minute live workshop with ThinkThru.
Week 3:
Tuesday - 75 minute live workshop with ThinkThru.
Wednesday - 60 minute internal meeting with just your team. (you may not need it)
Thursday - 75 minute live workshop with ThinkThru
The internal meetings are not mandatory, but are highly recommended.
Some teams have tackled them async.
Great question. Our creative team supports clients with tailored content services for customer education teams —video, LMS modules, onboarding emails, and more.
We don't do this for four reasons:
1) it would make us exponentially more expensive
2) it would make the process exponentially slower
3) we do not know your industry
4) outsourcing talking to customers is the last thing we would recommend for any early stage founder to do. We rely on you to be the subject matter experts on your customers.